Shipping policy

EXPRESS WORLD WIDE SHIPPING AVAILABLE : We remain committed to all of our customers globally. 

DHL ON-DEMAND DELIVERY offers the following free delivery options:

Deliver my package on Another Day: Scheduled delivery
Deliver my package to Another Address: Alternate Delivery to work or family.
Deliver my Package at a Safe Place: Authorise Shipment Release.
Deliver my package with Neighbour: Leave with neighbour, reception or guard.
Deliver my package at a DHL Service Point:Hold for Collection.
Request my Hold My Package: Vacation hold safekeeping up to 30 days.

You will receive a notification from DHL EXPRESS ON-DEMAND DELIVERY Please provide your Mobile Number and E-mail.
ODD will provide you with email/SMS updates about your shipments progress and estimated delivery date/time.We have faced increasing complexities in transporting your orders from our UK warehouse to World Wide Delivery by DHL Express and have been trying our best to adapt to this new approach.

If you have any questions, please get in touch.

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UK Mainland Express - Standard Delivery
Our tracked Express Domestic UK Delivery: 
RoyalMail Express service takes approximately 1-2 business days. 
Evri Standard Delivery service takes  approximately 3-5 business days. . Our Delivery Couirer will send additional delivery updates by email and also (if you provide a phone number), an SMS to pre-advise you of the delivery time. On the email/SMS from DPD, there are options to change or divert the delivery.
Alternatively, a service through Royal Mail Standard Delivery is available. This service is free and delivery time is approximately 3-4 working days.
If you don’t receive your parcel within the projected timeframe after we send you a dispatch email please contact us.

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Click and Collect
We are able to offer Click and Collect to our stores at this time by following address ; 

Ecca Limited,1 Nestles Avenue, Hayes & Harlington, UB3 4UZ, London, UK.

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Collect+
Please ensure that you keep your Collect+ receipt as this is proof of return until the refund is made, as we cannot refund parcels that are lost in transit.

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Large Orders
Please note that exceptionally large orders (which include over 10 suits) may take longer to deliver due to delivery restrictions.

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<EXPRESS WORLD WIDE SHIPPING AVAILABLE. International delivery costs> 

 Shipping costs for the rest of the world - UK Terms & Conditions apply!  

Country	Delivery Time	Cost
Andorra	Approx. 2 - 5 Working Days	£47.35 / 67,75 €
Austria	Approx. 2 - 5 Working Days	£15.50 / 20,75 €
Belgium	Approx. 2 - 5 Working Days	£11.50 / 14,75 €
Bosnia/Herzegovina	Approx. 2 - 5 Working Days	£47.35 / 67,75 €
Bulgaria	Approx. 2 - 5 Working Days	£25.50 / 33,75 €
Channel Islands	Approx. 2 - 5 Working Days	£10.00 / 14,00 €
Cyprus	Approx. 2 - 5 Working Days	£27.50 / 35,75 €
Czech Republic	Approx. 2 - 5 Working Days	£25.50 / 33,75 €
Denmark	Approx. 2 - 5 Working Days	£15.50 / 20,75 €
Estonia	Approx. 2 - 5 Working Days	£25.50 / 33,75 €
Finland	Approx. 2 - 5 Working Days	£15.50 / 20,75 €
France	Approx. 2 - 5 Working Days	£11.50 / 14,75 € | Free on orders over £125.00 / 125,00 €
Germany	Approx. 2 - 5 Working Days	£11.50 / 14,75 € | Free on orders over £125.00 / 125,00 €
Gibraltar	Approx. 2 - 5 Working Days	£47.35 / 67,75 €
Greece	Approx. 2 - 5 Working Days	£25.50 / 33,75 €
Hungary	Approx. 2 - 5 Working Days	£25.50 / 33,75 €
Iceland	Approx. 2 - 5 Working Days	£18.45 / 25,75 €
Ireland (ROI)	Approx. 1 -3 Working Days	£6.00 / 8,00 €
Israel	Approx. 2- 5 Working Days	£55.00 / 76,00 €
Italy	Approx. 2 - 5 Working Days	£15.50 / 20,75 €
Latvia	Approx. 2 - 5 Working Days	£25.50 / 33,75 €
Liechtenstein	Approx. 2 - 5 Working Days	£47.35 / 67,75 €
Lithuania	Approx. 2 - 5 Working Days	£45.00 / 61,00 €
Luxembourg	Approx. 2 - 5 Working Days	£11.50 / 14,75 €
Malta	Approx. 2 - 5 Working Days	£47.50 / 63,75 €
Moldova	Approx. 2 - 5 Working Days	£47.50 / 63,75 €
Monaco	Approx. 2 - 5 Working Days	£15.50 / 20,75 €
Montenegro	Approx. 2 - 5 Working Days	£47.50 / 63,75 €
Netherlands	Approx. 2 - 5 Working Days	£11.50 / 14,75 € | Free on orders over £125.00 / 125,00 €
Northern Ireland	Approx. 2 - 5 Working Days	£4.95 / 7,00 €
Norway	Approx. 2 - 5 Working Days	£46.35 / 67,75 €
Poland	Approx. 2 - 5 Working Days	£25.50 / 33,75 €
Portugal	Approx. 2 - 5 Working Days	£15.50 / 20,75 €
Portugal (Azores)	Approx. 2 - 5 Working Days	£47.50 / 63,75 €
Portugal (Madeira)	Approx. 2 - 5 Working Days	£47.50 / 63,75 €
Romania	Approx. 2 - 5 Working Days	£47.50 / 63,75 €
ROI	Approx. 2 - 5 Working Days	£6.00 / 8,00 €
San Marino	Approx. 2 - 5 Working Days	£47.35 / 67,75 €
Serbia	Approx. 2 - 5 Working Days	£47.50 / 63,75 €
Slovakia	Approx. 2 - 5 Working Days	£25.50 / 33,75 €
Slovenia	Approx. 2 - 5 Working Days	£25.50 / 33,75 €
Spain	Approx. 2 - 5 Working Days	£15.50 / 20,75 € | Free on orders over £125.00 / 125,00 €
Spain (Canary Islands)	Approx. 2 - 5 Working Days	£45.00 / 61,00 €
Sweden	Approx. 2 - 5 Working Days	£15.50 / 20,75 €
Switzerland	Approx. 2 - 5 Working Days	£44.85 / 65,00 €
Tunisia	Approx. 2 - 5 Working Days	£45.00 / 61,00 €
Turkey	Approx. 2- 5 Working Days	£47.50 / 63,75 €
Ukraine	Approx. 2 - 5 Working Days	£47.50 / 63,75 €

The following countries are subject to a £21.75 duty charge, which is included in the postage rates stated above.

Switzerland	Bosnia/Herzegovina	Gibraltar
San Marino	Liechtenstein	Norway
Andorra	Jersey	Guernsey

Returns Address :

Ecca Limited Ware House : 

1 Nestles Avenue, Access Selfstorage, Unit : 1410

Hayes & Harlingdon,

London, UB3 4UZ

UK.

E-mail : office@ecanyon.co.uk